Privacy Policy
Your privacy matters. We are committed to protecting your personal data and being transparent about how we collect, use, and safeguard your information.
Last updated: February 1, 2026
Table of Contents
Information We Collect
Account Information
When you create an AiRTrader.ai account, we collect your name, email address, and password (stored securely as a hash). If you subscribe to a paid plan, payment processing is handled by Stripe — we never store your full credit card details.
Trading Data
To provide AI-powered trading insights, we collect information about your trading preferences, connected broker accounts, watchlists, risk parameters, and signal configurations. This data is essential for our AI agents to generate personalized recommendations.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, session duration, device type, browser, operating system, and IP address. This helps us improve the product experience.
Communication Data
If you contact us via the contact form, email, or community channels, we retain the content of those communications to provide support and improve our services.
How We Use Your Data
Service Delivery
We use your data to operate the AiRTrader.ai platform, process your AI trading signals, execute automated strategies based on your configurations, and maintain your account.
Personalization
Your trading preferences and activity history enable our AI agents to provide tailored signals, risk assessments, and market analysis relevant to your trading style and portfolio.
Platform Improvement
Aggregated and anonymized usage data helps us identify trends, fix bugs, optimize performance, and develop new features that better serve our users.
Communication
We use your email to send transactional notifications (trade alerts, account updates, security notices) and, with your consent, marketing communications about new features and offers. You can opt out of marketing emails at any time.
AI & Trading Data Handling
How Our AI Processes Your Data
AiRTrader.ai uses agentic AI to analyze market data and generate trading signals. Your personal trading configurations, risk parameters, and preferences are processed by our AI models to deliver personalized insights. We do not sell or share your individual trading data with other users.
Model Training
We may use aggregated, anonymized data to improve our AI models. Your individual trading strategies, positions, and personal information are never used to train models in a way that could identify you or expose your strategy to others.
Signal Transparency
Every AI-generated signal includes the reasoning behind it. We believe in complete transparency about how our AI makes decisions, so you always understand why a particular signal was generated based on your parameters.
Data Isolation
Each user's trading data is logically isolated. Our AI agents process your data independently — your configurations and strategies are never mixed with or influenced by another user's data.
Data Storage & Security
Infrastructure
Your data is stored on secure, encrypted servers hosted on AWS infrastructure. We use PostgreSQL databases with encryption at rest and in transit (TLS 1.3) for all data transmissions.
Authentication Security
Passwords are hashed using bcrypt with industry-standard salt rounds. Sessions are managed with signed JWT tokens stored in HTTP-only cookies, preventing common attack vectors like XSS.
Access Controls
We implement role-based access controls internally. Only authorized team members can access production systems, and all access is logged and audited regularly.
Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., financial records).
Third-Party Services
Payment Processing
We use Stripe for payment processing. When you subscribe, your payment information is handled directly by Stripe under their privacy policy. We only receive a tokenized reference and subscription status — never your full card details.
Broker Integrations
When you connect a brokerage account, we access only the data necessary to provide trading signals and automation. We use read-only access where possible and never withdraw or transfer funds without your explicit authorization.
Analytics
We may use third-party analytics tools to understand how users interact with our platform. These tools collect anonymized usage data and do not have access to your trading strategies or personal financial information.
No Data Sales
We do not sell, rent, or trade your personal data to third parties. We do not share your data with advertisers. Your information is only shared with third-party services as described in this policy to operate the platform.
Your Rights & Choices
Access & Portability
You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of your request.
Correction
You can update your personal information at any time through your dashboard settings. If you need to correct data you cannot edit directly, contact our support team.
Deletion
You can request deletion of your account and associated personal data at any time. Upon request, we will delete your data within 30 days, subject to legal retention requirements.
Opt-Out
You can opt out of marketing emails using the unsubscribe link in any email. You can disable non-essential cookies through your browser settings. Note that opting out of essential services may affect platform functionality.
International Data Transfers
Data Location
Our primary servers are located in the United States. If you access AiRTrader.ai from outside the US, your data will be transferred to and processed in the US.
GDPR Compliance
For users in the European Economic Area (EEA), we process data under legitimate interest and contractual necessity bases. You have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with your local data protection authority.
CCPA Compliance
California residents have the right to know what personal information we collect, request deletion of that data, and opt out of any data sales (though we do not sell personal data). To exercise these rights, contact us at the address below.
Children's Privacy
Age Requirement
AiRTrader.ai is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child under 18, we will promptly delete that data.
Changes to This Policy
Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or a prominent notice on the platform at least 30 days before the changes take effect.
Review
We encourage you to review this policy periodically. Your continued use of AiRTrader.ai after changes are posted constitutes acceptance of the updated policy.
Contact Us
Privacy Questions
If you have any questions about this privacy policy, your personal data, or wish to exercise your rights, please contact us: